Automated messages

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You can send emails and text messages (SMS) to your guests. The messages can be sent manually, but some parts can also be automated.

Add an automated message

Open a unit and click on Booking flow.
Scroll down to Automated messages.
Click on + Email or + SMS.
Choose the moment and settings.
Add the subject and content of the message.
Use the {x} button to add variables!
Choose what the email should include further by clicking on the + button, and save it.

Item	Description
Link to booking page	Add a link to the Booking status page with more details about the booking
Image of rented unit	The first image that you've uploaded to the unit, under Settings.
Booking details	All the information about the booking
iCal data	Attachment in iCal format that people can open to add the booking to their calendar
Attachments	Upload attachments to the email, like a PDF with terms and conditions

The automated message is now linked to the Booking flow of the unit that you're editing. You can now add this existing automated message to the Booking flow of other units as well.

See what messages are planned to be sent

You can see what automated messages are going to be sent within a booking.

Open a booking
Click on the Messages tab or Expand the booking.
Find the automated message in the message window.